Travelex UK - Contact Us

If you have any questions regarding ordering, or have any problems, they are probably listed in our:

FAQs (http://www.travelex.co.uk/uk/personal/FAQs.aspx)

Online Ordering & General enquiries

Email: helpdesk.onlinetravelmoney@travelex.com
(Monday to Friday 08.00 – 18.00 or Saturday, Sunday and Public Holidays 10.00 - 20.00)

Telephone: 0845 8727 627
(Monday to Friday 08.00 – 01.00, Saturday 09.00 - 22.00 or Sundays and Public Bank Holidays 10.00 - 20.00)

Travelex Prepaid Currency Cardholders

If you have any queries or comments you have about using you Travelex Prepaid Currency , please email us at Cardservices@accessprepaidww.com.

Please note specific account queries cannot be dealt with via email and must be dealt with over the phone.

Telephone: 0800 015 0401.

Useful telephone numbers for 24/7 assistance, Card Services, lost or stolen cards can be found at the following link: Global Emergency Assistance

Please use these details for all correspondence regarding Travelex UK daily business and services.