If you have any questions regarding ordering, or have any problems, they are probably listed in our:
(Monday to Friday 08.00 – 18.00 or Saturday, Sunday and Public Holidays 10.00 - 20.00)
Telephone: 0845 8727 627
(Monday to Friday 08.00 – 01.00, Saturday 09.00 - 22.00 or Sundays and Public Bank Holidays 10.00 - 20.00)
General enquiries: Cardservices@accessprepaidww.com
Specific account enquiries: 0800 015 0401
Please note specific account queries cannot be dealt with via email and must be dealt with over the phone.
Global telephone numbers for 24/7 assistance, Card Services, lost or stolen cards can be found here. Global Emergency Assistance
Please use these details for all correspondence regarding Travelex UK daily business and services.
© 2000-2013 Travelex UK Limited (licensors). Travelex UK Limited - Registered Number 01985596. Registered Office - 65 Kingsway, London WC2B 6TD.