Location Information and Advice

If you would like any further information regarding American Express Travellers Cheques acceptance locations or advice about using Travellers Cheques, please visit American Express at www.americanexpress.com/uk/tc/custservice.shtml.

For Thomas Cook MasterCard and Interpayment Visa assistance/ encashment information, you can contact us:

By email: tcassistance@travelex.com

By fax: +44 (0) 1733 502370

When emailing or faxing us, please clearly state your name, full details of the loss or theft, and your contact information, including telephone number.

Alternatively you can contact us on the following numbers:

Interpayment Visa: +44 (0) 1733 318949

Thomas Cook MasterCard: +44 (0) 1733 318950

You can also contact us using our toll free numbers. Click here for a list of our toll free numbers. These are also listed on the back of your Sales Advice / Purchase Agreement Form.

In all cases your call will be answered 24 hours a day, 365 days a year.