Customer Update


We have started to gradually reopen stores and are looking forward to seeing our customers again. This page will provide you with the latest information on what services are available. 

Click and Collect locations now open

Order currency online for our best rates and collect in one of our stores in

  • Heathrow Airport 
  • Manchester Airport
  • Selfridges - Oxford Street

 Order here

 For last minute travel money just pop into one of our stores below:

  • Heathrow Airport Terminal 2 - before and after security
  • Heathrow Airport Terminal 5 - before and after security
  • Manchester Airport - after security
  • Selfridges - Oxford Street

Multi-currency ATMs

You can also withdraw Euros and selected other foreign currencies from our ATMs in:

  • Birmingham Airport
  • Heathrow Airport
  • Liverpool Airport
  • Manchester Airport
  • Newcastle Airport
  • Eurotunnel 

Home Delivery Service

  • Order your travel money via Our Website and have it delivered safely to your home
  • Order via the Travelex Money app. The App is available on Google Play and in the App Store

 

This page, as well as our social media channels are regularly updated with the latest information on our services. Follow us on:

  • Facebook
  • twitter
  • Instagram

We would like to thank you for your ongoing support and look forward to welcoming you back into our stores.

From all of us at Travelex

 

Need Help?

If you have any questions or need help with your travel money do not hesitate to contact us, you can:

 

Safety measure during the Covid-19 Pandemic

Below are the Coronavirus (Covid-19) prevention and safety measures we have taken at Travelex to prevent the spread of the virus across our stores, offices and order processing spaces. We constantly review and adapt our procedures in line with government recommendations to ensure it is as safe as possible when you order your travel money or visit us in store.

  • Social Distancing in all stores and offices
  • One customer per till and spacing between tills and customers
  • All colleagues have PPE equipment depending on their job requirements
  • All surfaces are regularly disinfected, and hand sanitisers are available for frequent use
  • Covid-19 information and signange to ensure colleagues are aware of the latest government guidelines

 

*Home Delivery Times

Currently Royal Mail no longer guarantees deliveries by 1pm the next working day.

To enable us to maintain social distancing and keep our colleagues safe, please note that if you place your order after 1:30pm, your order will be processed and dispatched the following day.