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Our Online Price Promise

If you find a cheaper overall price on your travel money, we'll refund the difference

Looking for the best price for your foreign currency?

With the our Online Price Promise, you can be confident you're getting a good deal on your travel money, because, if you find you could have got a cheaper overall price elsewhere, we'll give you back the difference.

To claim your refund, when you've purchase your money from and follow the instructions in the terms to claim your refund.

Click here for the Price Promise Terms & and Conditions

What else can you do to get the great rates on your travel money?

Why not try our Currency Converter tool to check exchange rates easily? It’ll let you know historical rates as well as the exchange rate at the moment – so you can see  whether it’s a good time to buy.

You can also use our Travel Rate Tracker to help you find the best time to buy currency. We’ll monitor the exchange rates and let you know by email when they’re within the range you want. We can also let you know the exchange rate on a certain date.

We have frequent Happy Hours offering extra low rates. Look out for the Happy Hour countdown on our home page.

To make sure you don't miss out on any Happy Hours, sign up to our newsletter, and follow us on Facebook and Twitter.

Happy Hour Terms and Conditions.


Travellers Like You Love Using Travelex


"So easy to order your currency online at an excellent rate and pick it up at airport before you board the aircraft."


"Exchange rate offered good - safe and fast service for purchasing foreign currency delivered to your door."


"Good rate of exchange, easy to order, arrived on time. I would use them again."

Travelex is rated 4.5 stars by Trustpilot based on 13,356 reviews

Frequently asked questions

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  • What is the Travelex Online Price Promise?

    Every day we check the exchange rates of major banks and high street retailers and adjust our rates accordingly to ensure that we give you a highly competitive overall price on your foreign currency.

    But if you buy from us and then find you could have got a better overall price than the website elsewhere in the UK market (whether or not it’s online), buy from us and we’ll refund the difference between the price paid by you paid and the more competitive lower price – that’s the Price Promise.

    For more information please, have a look at see our Online Price Promise terms and conditions.

  • How do we make sure we offer great rates?

    We’re the world's largest non-bank foreign exchange supplier, with over 30 years’ experience in trading in over 45 currencies. When you order currency online from us, you’ll get a better rate than you would in store because there are far fewer overheads involved. We’re always monitoring the rates of our competitors and change our own rates regularly to make sure that you’re getting a great deal.

  • How do I claim my Price Promise refund?

    To claim your refund, just purchase your travel money from and follow the instructions in the terms to claim your refund.

    Click here for the Price Promise Terms & and Conditions