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Travelex | Wire

Travelex Wire Announcement

Travelex Wire

Have a question?

Common questions:

  • 1. Why has Travelex Wire been closed?

    Following the decision to suspend the service on 26th June 2020, the business has decided to close the service with effect from 17th November 2020 due to the difficult prevailing market conditions which are affecting the business..

  • 2. Can I make a payment before Travelex Wire closes?

    Unfortunately, you will not be able to make a payment using Travelex Wire before the closure and so if you wish to send money abroad, you will need to use an alternative method to do so.

  • 3. What if I have a query regarding a payment sent via Travelex Wire?

    Should you have any queries regarding a payment, then please do not hesitate to contact us at wire.support@travelex.com

  • 4. How long will you store my data for?

    Your personal information will be securely retained by us in accordance with the terms of our privacy notice and to fulfil our legal obligations. Our privacy notice is available here .
    If you've given us your consent to receive marketing from us, you'll continue to receive it unless you choose to opt out. You can opt out of direct marketing and surveys from us at any time by clicking the ‘unsubscribe’ link in any email we have sent you, sending an email to unsubscribe@travelex.com, or calling us on 0345 8727 627.