Travelex United Kingdom Contacts

If you have any questions regarding ordering, or have any problems, they are probably listed in our FAQs which can be accessed via the link below:

FAQs (http://www.travelex.co.uk/uk/personal/FAQs.aspx)

Online & General enquiries

Email: helpdesk.onlinetravelmoney@travelex.com
(Monday to Friday 08.00 – 18.00 or Saturday, Sunday and Public Holidays 10.00 - 20.00)

Or alternatively you can contact us by phone:

Phone: 0845 8727 627
(Monday to Friday 08.00 – 01.00, Saturday 09.00 - 22.00 or Sundays and Public Bank Holidays 10.00 - 20.00)

Travelex Cash Passport Cardholders

If you have any queries, or want to pass on any comments you have about using you Card, please get in touch at cardservices@travelex.com.

Please note specific account queries cannot be dealt with via email.

Useful telephone numbers for 24/7 assistance, Card Services, lost or stolen cards, can be found at the following link: Global Emergency Assistance

Please use these details for all correspondence regarding Travelex UK daily business and services.