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About Us - Travelex

The currency experts you can trust

Travelex - the currency experts you can trust

We are a market leading independent foreign exchange business. Over the past 40 years we have built a market leading retail network of specialist foreign exchange stores, and have developed Travelex as a trusted and widely recognised brand in foreign exchange. Our mission is to help our customers spend and send money around the world.

Our business operates across 30 countries and covers the entire value chain of the retail foreign exchange industry. In our Retail business, we operate stores in the world’s top international airports by international passenger numbers and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centers. We have developed a growing network of over 1,100 ATMs at both on-airport and off-airport locations around the world, and we have built a growing online and mobile foreign exchange platform, having achieved 1.4 million mobile and online transactions in 2016. During the course of 2016, we invested £7.8 million on upgrading and reorganizing our IT platforms and systems, which will underpin our online business growth.

Our Retail activities also include the processing of VAT refunds for our retail customers, the sending of remittances and other international payments. In Wholesale and Outsourcing, we focus on the preparation, processing and delivery of foreign currency orders for major UK banks and, increasingly, international commercial banks, as well as for travel agencies, hotels and casinos; and the sourcing and distribution of large quantities of foreign exchange banknotes for customers, including central banks and international financial institutions. We believe that our presence across the entire value chain supports our ability to identify and secure business opportunities and provide bespoke product and service solutions to our customers.

Travelex Wire: Low cost money transfer from the experts

Travelex Wire is our brand new money transfer service from Travelex directly, offering a low-cost way of sending money internationally.

With Travelex Wire, simply set up your money transfer online, with fees from as little as £3^.

Find out more

*We compared the average cost of sending money abroad from the UK with Travelex Wire – in euros or US dollars across a range of values – against the average costs of sending equivalent sums abroad using the online services of leading money transfer providers in the UK. The price data used for the purpose of this analysis was obtained via online research between 1st June 2017 and 30th June 2017. Find out more here.