Our new prepaid currency card
- Top up your card with your choice of 10 available currencies: British pounds, US dollars, euros, Australian dollars, New Zealand dollars, Canadian dollars, South African rand, Turkish lira, Swiss franc and UAE dirham
- Lock in exchange rates
- Use your travel card abroad across millions of locations
How it works
Get your card
Order your Travelex Money card online, over the phone or in store. You can choose between store pick up or have it delivered to your home.Buy now
If you buy or collect in store, it’ll be activated automatically and you’ll get your PIN straight away. If you order your card and request home delivery, activate it by calling Card Services.
0800 260 0355
Register your card online to manage your account with ease.Register
Spend with your card at millions of locations worldwide.
Help & FAQs
Terms and conditions for the Travelex Money Card can be found here.
To contact us about Travelex Money Card, click here for details.
What are the fees and limits?
Card fee FREE Additional card fee GBP£5 Loading money Free for FX loads, 2% for GBP loads. Using your card: UK GBP£1.50 / EUR€1.75 / USD$2.30 / AUD$2.30 /CAD$2.40 / NZD$3 / ZAR20 / TRY5.40 / CHF2.20 / AED8 Using your card: international FREE Replacement card FREE Inactivity fee GBP£2 per month (charged after a 12 month period of not using your card) Foreign exchange fee 5.75% Currency transfer fee Foreign exchange rate applies, varies each day Shortfall fee GBP£10 Cash over the counter fee GBP£4 / EUR€4.70 / USD$6.20 / AUD$6 /CAD$6.40 / NZD$8 / ZAR50 / TRY14.50 / CHF6 / AED25 ATM withdrawals - UK GBP£1.50 / EUR€1.75 / USD$2.30 / AUD$2.30 /CAD$2.40 / NZD$3 / ZAR20 / TRY5.40 / CHF2.20 / AED8 ATM withdrawals: International FREE Cash out via Card Services (except in an emergency) GBP£6 Cash out at the purchase location Check with the purchase location
Minimum amount you can load or reload in branch GBP£50 Minimum amount you can load or reload online and on the Travelex Money app GBP£100 Maximum amount you can withdraw in 24 hours over the counter, i.e. at a bank GBP£150 Maximum amount you can withdraw from an ATM in 24 hours GBP£500 Maximum amount you can spend at merchants in 24 hours GBP£3,000 The most you can have on your card at any time GBP£5,000 Maximum amount you can load in total in a 12 month period GBP£30,000 Maximum number of active accounts you may hold at any one time 1 Card life See card for expiry date Maximum number of tries when entering your PIN 3 in each 24-hour period
What do I do if my card is lost, stolen or damaged?
If your card is damaged, lost, stolen or misused, please contact Card Services immediately.
If you requested an additional backup card, you can continue accessing and spending your funds with no delay.
If you don’t have a backup card, don’t worry; a replacement card can be organised for you. Alternatively, we can arrange for emergency cash in the local currency (up to the value remaining on the card and subject to availability), anywhere in the world, normally within 20 minutes (in some remote locations this could take up to 24 hours). Call Card Services 24 hours a day, seven days a week. You can find contact numbers here.
Is the card contactless?
Travelex Money Card is Mastercard contactless enabled. Mastercard contactless is the faster way to pay for purchases of under GBP30. No signature or PIN is required. Just tap your card against the reader and go. For more information, please click here.
Please note, transaction limits are subject to change and different transaction limits will apply in different countries.
What are the platinum benefits?
To find out all about the Platinum Benefits of the Travelex Money Card, click here.
What do I do if I am already an MCP customer?
On 3rd April 2017, Travelex changed the prepaid card offerings made available to customers.
Previously online we had 3 Cash Passport prepaid products you could buy, The Multi-currency Cash Passport Card, where you could load up to 10 currencies, the Globe Card in pounds and the single currency Cash Passport.
We’ve simplified our prepaid card offering from the three different cards previously available, by upgrading to the new Travelex Money Card: a Platinum card with added features and benefits. Now you can choose to buy and load into the full 10 currencies available, including pounds.
Your Multi-currency/Single currency/Globe card is still valid for use until the date of expiry. You can still reload it here and use it until it expires.
If you choose to buy a Travelex Money Card and already have an existing Cash Passport card, you will need to transfer the balance on your Cash Passport card to your new Travelex Money Card within 30 days of the purchase of the Travelex Money Card.
However, if you do not want to purchase the Travelex Money Card, you can still use your existing Cash Passport card. Please note, we are no longer selling Cash Passport.
Have a Travelex Cash Passport already?
More travel currency cards
If you’re one of our existing Cash Passport customers, not to worry. You can still use your existing Cash Passport until the expiry date on the front of the card. However, the good news is that you can also order and use your Travelex Money Card now, even whilst your current card is still valid. You can also transfer the balance on your existing Cash Passport to your new Travelex Money Card in the same currencies and at no extra cost by contacting Card Services.
*Please be advised that although Travelex does not charge ATM fees, some operators may charge their own fee or set their own limits. Please check with the ATM before using.
**Wifi is provided by Boingo hotspots. Wifi access is limited to three months from registration and an additional three months each time you reload your card with £100 or more.
Travelex Money Card is issued by R. Raphael & Sons plc, pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Raphaels Bank is a UK Bank authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938