Travelex Money Card

The safer way to spend abroad

Safer travel money

Forget carrying all that cash when you travel abroad with the Travelex Money Card, our platinum prepaid currency card

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Our Prepaid Currency Card

  • Top up your card with your choice of 10 available currencies: British pounds, US dollars, euros, Australian dollars, New Zealand dollars, Canadian dollars, South African rand, Turkish lira, Swiss franc and UAE dirham
  • Lock-in your exchange rates
  • Use your card at across millions of locations, wherever you see the Mastercard logo

How it Works

Get The Most From Your Card

Accepted at millions of locations worldwide, wherever you see the Mastercard logo

  • Paying for meals at restaurants
  • Spending in shops and online
  • Paying for drinks
  • ATM withdrawals
  • Travelling to multiple countries
  • Paying for trips out

Things to watch out for

It's important to remember that there are a few things that your card is not built for. Since the Travelex Money Card is a prepaid card, we recommend that you don't use it for reserving a rental car or hotel room, on a cruise, or at an automated fuel pump. For more information, see our fees and limits.

Help & FAQs

Terms and conditions for the Travelex Money Card can be found here.


To contact us about Travelex Money Card, click here for details.


Common questions:

  • What are the fees and limits?

    Fees

    Card feeFREE
    Additional card feeGBP£5
    Loading moneyFree for FX loads, 2% for GBP loads.
    Using your card: UKGBP£1.50 / EUR€1.75 / USD$2.30 / AUD$2.30 /CAD$2.40 / NZD$3 / ZAR20 / TRY5.40 / CHF2.20 / AED8
    Using your card: internationalFREE
    Replacement cardFREE
    Inactivity feeGBP£2 per month (charged after a 12 month period of not using your card)
    Foreign exchange fee5.75% (charged if using your Card for a transaction in a currency not on your Card or you don't have enough balance in the local currency and the rest is taken from another Currency)
    Currency transfer feeForeign exchange rate applies, varies each day
    Shortfall feeGBP£10
    Cash over the counter feeGBP£4 / EUR€4.70 / USD$6.20 / AUD$6 /CAD$6.40 / NZD$8 / ZAR50 / TRY14.50 / CHF6 / AED25
    ATM withdrawals: UKGBP£1.50 / EUR€1.75 / USD$2.30 / AUD$2.30 /CAD$2.40 / NZD$3 / ZAR20 / TRY5.40 / CHF2.20 / AED8
    ATM withdrawals: InternationalFREE
    Cash out via Card Services (except in an emergency)GBP£6
    Cash out at the purchase locationCheck with the purchase location

    Limits

    Minimum amount you can load or reload in branchGBP£50
    Minimum amount you can load or reload online and on the Travelex Money appGBP£100
    Maximum amount you can withdraw in 24 hours over the counter, i.e. at a bankGBP£150
    Maximum amount you can withdraw from an ATM in 24 hoursGBP£500
    Maximum amount you can spend at merchants in 24 hoursGBP£3,000
    The most you can have on your card at any timeGBP£5,000
    Maximum amount you can load in total in a 12 month periodGBP£30,000
    Maximum number of active accounts you may hold at any one time1
    Card lifeSee card for expiry date
    Maximum number of tries when entering your PIN3 in each 24-hour period
  • What do I do if my card is lost, stolen or damaged?

    If your card is damaged, lost, stolen or misused, please contact card services immediately - you can call 24 hours a day, 7 days a week. Contact details can be found here.

    If you requested an additional backup card, you can continue accessing and spending your funds with no delay.

    If you don't have a backup card, don't worry; a replacement card can be organised for you. Alternatively, we can arrange for emergency cash in the local currency (up to the value remaining on the card and subject to availability), anywhere in the world, normally within 20 minutes (in some remote locations this could take up to 24 hours).

  • Is the card contactless?

    Travelex Money Card is Mastercard contactless enabled. Mastercard contactless is the faster way to pay for purchases of under GBP£30. No signature or PIN is required. Just tap your card against the reader and go. For more information, please click here.

    Please note, transaction limits are subject to change and different transaction limits will apply in different countries.

  • What are the platinum benefits?

    To find out all about the Platinum Benefits of the Travelex Money Card, click here.

  • What do I do if I am already an MCP customer?

    On 3rd April 2017, Travelex changed the prepaid card offerings made available to customers.

    Previously online we had 3 Cash Passport prepaid products you could buy, The Multi-currency Cash Passport Card, where you could load up to 10 currencies, the Globe Card in pounds and the single currency Cash Passport.

    We've simplified our prepaid card offering from the three different cards previously available, by upgrading to the Travelex Money Card: a Platinum card with added features and benefits. Now you can choose to buy and load into the full 10 currencies available, including pounds.

    Your Multi-currency/Single currency/Globe card is still valid for use until the date of expiry. You can still reload it here and use it until it expires.

    If you choose to buy a Travelex Money Card and already have an existing Cash Passport card, you will need to transfer the balance on your Cash Passport card to your new Travelex Money Card within 30 days of the purchase of the Travelex Money Card.

    However, if you don't wish to purchase the Travelex Money Card, you can still use your existing Cash Passport card. Please note, we are no longer selling new Cash Passports.

  • How will the change of issuer from R. Raphael & Sons to Wirecard Card Solutions affect me and my card?

    The change of issuer will have no effect on how you use your card and you can continue to use it as normal until the expiry date on the card. You can find information about how Wirecard Card Solutions handle your personal data, here.

Travelex Money app

Manage your Travelex Money Card and monitor your balance on the go

Download the app now:

Graphic showing the Travelex Money app

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* Please be advised that although Travelex does not charge ATM fees, some operators may charge their own fee or set their own limits. We advise to check with the ATM before using.

** Wifi is provided by Boingo hotspots. Wifi access is limited to three months from registration and an additional three months each time you reload your card with £100 or more.


Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Travelex Money Card is issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051).