Orders for collection at a Travelex store
If you choose to place an order for collection, you can order up to 60 days in advance of the collection date. You can also order Euros, US Dollars and all Cash Passport currency cards on the day of collection, provided that we receive and subsequently confirm your order at least 4 hours prior to collection. Some locations also offer other currencies for same day collection, the earliest date available will be available for selection after you have entered your currency and collection location on the order screen.
Orders for home delivery
If you choose to place an order for delivery to your home, you can select a specific working day for delivery up to 30 days in advance of this delivery date. Please note that Saturday deliveries are not guaranteed. If you have chosen a monday delivery, Royal Mail may attempt delivering on Saturday. The earliest day you will be able to select for delivery is:
|Before 3.00 p.m. Monday to Thursday
||Next working day
|After 3.00 p.m. Monday to Wednesday
||Second working day
|After 3.00 p.m. Thursday and before 3.00 p.m. Friday
||Saturday or Monday (Saturday deliveries not guaranteed)*
|After 3.00 p.m. Friday and anytime Saturday to Sunday
*Days quoted are dependent on the day being a working day. If one of these days is a public holiday then additional day(s) will be added accordingly. For orders placed after 3.00 p.m. on Thursday up until 3.00 p.m. on Friday, there is a possibility that Royal Mail may deliver your order on the Saturday, however this is not guaranteed. If you choose Monday delivery, please note that Royal Mail may deliver your order on Saturday.
A signature will be required on delivery. All foreign currency banknotes and travellers cheques home delivery orders are sent by Royal Mail Special Delivery (unless we advise you otherwise) and only to your credit or debit card billing address. A valid landline home telephone number is required for home delivery. Please note that if your order includes a Cash Passport, this will be delivered separately and normally arrives within 3 to 5 business days.
Royal Mail Special Delivery is available to 99% of UK addresses. For details and exceptions visit www.royalmail.com