Buy Currency

ATM Click & Collect

Order currency online and collect at our ATMs

An Easy and Quick Way to Get Your Currency

You can now pre-order foreign cash online, receive great rates and collect your currency contact free from one of our ATMs located at Heathrow Terminal 5.

A great option for the organised traveller, simply click and collect U.S Dollars or Euros. You can order up to USD 800 or EUR 800 to collect contact free at a Travelex ATM.

To order, simply choose U.S Dollars or Euros, select ATM Click & Collect as the collection method and follow the prompts.


Where to collect

You can collect your currency from one of our ATMs located in Heathrow Terminal 5. Click below for the list of locations.


Available 24/7

Collect your order from our ATMs no matter what time you fly

Contact Free Collection

No need to visit a store, just collect from one of our ATMs

Convenience

Simply pick up your currency at the airport for convenience

Cost Effective

Get great online rates for your order with no collection fees


1

Place Order

Order your currency via the Travelex website and select ATM Click & Collect as the collection method.

2

Receive your One Time Pin (OTP)

Once your order has been confirmed, you will receive a One Time Pin (OTP) via SMS to your mobile phone to collect your currency.

3

Collect

Find your ATM collection location at Heathrow Terminal 5, together with your order details and One Time Pin (OTP) to collect your currency.




Note: the maximum order limit for ATM Click & Collect is based on the foreign currency order value - USD 800 or EUR 800.

ATM Click & Collect allows you to order foreign currency online and collect from a Click & Collect enabled ATM at a designated location.
When you collect your order from a Travelex ATM, you will need your order confirmation number, Date of Birth, and One Time Pin (OTP).
Currently only Euros and US Dollars are available for collection via ATM Click & Collect, with more to come.
Please click here for a list of all our current collection ATM locations. Alternatively, you can select one of our other products and collect your order from one of our bureau locations or have your order delivered to your home address.
Please click here for a list of all our current collection locations. The ATM location you selected for collection during your order process must be the location you collect from.
You will not be charged a fee for an ATM Click & Collect order. Find your nearest ATM location here.
Your One Time Pin (OTP) will be sent one day prior to your nominated collection date to the mobile phone number provided during the order process.
Your order will expire 72 hours after your nominated collection date. After that period your order will be blocked and cancelled. Following this cancellation, your payment will be refunded, minus a £10 cancellation fee.
If you experience issues at the ATM that cannot be resolved, please contact the Global Support Centre on 0345 872 7627 for further support.
If your order is blocked, you will not be able to collect your travel money. Your order will be subject to a cancellation, and you should contact the Global Support Centre on 0345 872 7627 for further support.
If your One Time Pin (OTP) hasn’t been sent to the mobile number provided during the order process, you will be required to contact the Global Support Centre on 0345 872 7627.
What is ATM Click & Collect?

ATM Click & Collect allows you to order foreign currency online and collect from a Click & Collect enabled ATM at a designated location.

What do I need when collecting my order from an ATM?

When you collect your order from a Travelex ATM, you will need your order confirmation number, Date of Birth, and One Time Pin (OTP).

What currencies can I purchase for ATM Click & Collect?

Currently only Euros and US Dollars are available for collection via ATM Click & Collect, with more to come.

I can’t find the ATM collection location I require?

Please click here for a list of all our current collection ATM locations. Alternatively, you can select one of our other products and collect your order from one of our bureau locations or have your order delivered to your home address.

Where can I choose to collect my order from?

Please click here for a list of all our current collection locations. The ATM location you selected for collection during your order process must be the location you collect from.

Will I be charged a fee for using ATM Click & Collect?

You will not be charged a fee for an ATM Click & Collect order. Find your nearest ATM location here.

When will I be sent my One Time Pin (OTP)?

Your One Time Pin (OTP) will be sent one day prior to your nominated collection date to the mobile phone number provided during the order process.

When will my order expire?

Your order will expire 72 hours after your nominated collection date. After that period your order will be blocked and cancelled. Following this cancellation, your payment will be refunded, minus a £10 cancellation fee.

Why am I unable to collect my order from the ATM?

If you experience issues at the ATM that cannot be resolved, please contact the Global Support Centre on 0345 872 7627 for further support.

What should I do if my order is blocked following three incorrect data entries at the ATM?

If your order is blocked, you will not be able to collect your travel money. Your order will be subject to a cancellation, and you should contact the Global Support Centre on 0345 872 7627 for further support.

I have placed an order but haven’t received my One Time Pin (OTP)?

If your One Time Pin (OTP) hasn’t been sent to the mobile number provided during the order process, you will be required to contact the Global Support Centre on 0345 872 7627.