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Buy Back Promise
Buy Back Promise
Leftover currency shouldn’t be a worry. Add the Buy Back Promise for £4.99 when ordering travel money and return up to £250 worth of unused notes within 45 days of purchase. It offers a simple way to avoid losing out on unspent currency.
It adds certainty to your budget and removes any guesswork about how much you’ll need.
Terms and conditions apply.
Buy Back Promise benefits
A few practical reasons to add the Buy Back Promise before travelling.
Peace of mind
Know your rate in advance and return up to a set amount at the same transaction rate.Quick and simple
Add it to your order in just a moment, online or in store.Potential savings
Avoid exchanging back at a different rate when plans change or you return with unused currency.
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How it works
A simple way to return leftover notes after your trip. Add it when ordering and enjoy one less thing to think about while you’re away.
Add it when ordering
Select Buy Back Promise online, in the app or in any UK store. It only takes a moment.
Take your travel money away
Use what you need on your trip and keep any leftover notes safe.
Return unused notes within 45 days
Bring them to a Travelex UK store with your receipt or confirmation email and a valid photo ID.
Buy Back Promise FAQs
Add it when ordering travel money. Return unused notes to a Travelex UK store within 45 days and up to the stated limit will be bought back at the original transaction rate. A small fee of £4.99 applies.
Bring the original purchase receipt or confirmation email, and a valid photo ID.
The Buy Back Promise is valid for 45 days from the purchase date.
Add it when ordering travel money online or in-store within the UK. It’s a quick extra that gives reassurance if plans change.
The Buy Back Promise is available when purchasing foreign currency worth at least £35.
Yes. Home delivery orders can include the Buy Back Promise, but redemption takes place in a Travelex UK store. The 45‑day period starts from purchase.
Most major foreign currency notes can be returned. The exact list may vary by store.
Amounts up to the £250 limit are bought back at the original rate. Any amount above that is exchanged at the rate on the day.