Please note: as of 3rd April 2017, we no longer sell new Globe Cash Passports, but you can still top up your existing card or manage your account here.
Have you heard about our new prepaid card? We've now launched our Travelex Money Card! Read more about all the great benefits and get yours now.
How will the change of issuer from R. Raphael & Sons to Wirecard Card Solutions Limited affect me and my card?
The change of issuer will have no effect on how you use your card and you can continue to use it as normal until the expiry date on the card. You can find information about how Wirecard Card Solutions Limited handle your personal data at
What are my choices if I am not happy with these changes?
If you are unhappy with these changes, you have the right to cancel your card agreement with no cash out fee by contacting Card Services using the following details:
Call Card Services on 0800 260 0355 (which is free phone when calling from the UK)
You need to do this before 12th March 2019, otherwise we will consider that you have accepted the changes.
What happens after 12th March 2019?
You don’t need to do anything and we hope you will continue to enjoy using your card as normal.
Our fees and charges are shown below so you can manage your budget throughout your trip
Please note, if you have the old Footprint style image Globe card then please click here for fees & limits for that card product
|Initial fees||Detail of costs|
|Additional Card Purchase||FREE|
|Card Initial Load||FREE|
|Usage fees for transactions in foreign currencies|
|Purchase transactions||2.49% of amount withdrawn|
|ATM cash withdrawals||2.49% of transaction amount|
|Charge for ATM Balance Enquiry||FREE|
|Charge for PIN reissue||FREE|
|Lost or Stolen card block fee||FREE|
|Replacement card fee (if lost, stolen or damaged)||FREE|
|Cashout fee over the phone||£6.00|
|Monthly /Annual Management||FREE|
|Customer Service Telephone Enquiries||FREE|
|Online Balance and Transaction Enquiries||FREE|
|Cash over the counter fee||£10.00|
|Negative Balance Fee||£10.00|
|Spend and Load Limits||Details of costs|
|ATM Cash withdrawal over 24 hrs**||£600|
|Purchase Amount over 24 hrs||£3,000|
|Cash over the counter limit||£250|
|Minimum Load Amount||£250|
|Maximum Card Balance||£6,000|
|Online Load Limits|
|Maximum Load in 1 Day (24 Hours)||£2,000|
|Maximum Load in 7 Days||£4,000|
|Maximum Load in 60 Days||£6,000***|
|Telephone Load Limits|
|Maximum Load in 1 Day (24 Hours)||£1,500|
|Maximum Load in 7 Days||£2,500|
|Maximum Load in 60 Days||£4,000|
|In-store Load Limit||£6,000|
|Online Banking Load Limit||£6,000|
|Max Load Amount over 12 months across all your Travelex cards****||£18,000|
*Card life 5 years, plus free additional card
** Some ATM operators may charge an additional fee or set their own limits.
***For example, if you reload GB£2,000 onto your Card in one day, you may then only load a further GB£2,000 within 7 days. Please note: the online reload limits listed above are subject to the total Card Fund balance already on your Card. Your total Card Fund balance at any one time (including all Currencies) may not exceed GB£6,000.
**** The total amount you may load onto all prepaid Cards issued to you by us during any twelve (12) month period.
Merchant transactions and ATM withdrawals in a currency other than the currency of the Card will be exchanged to the currency on the Card at an exchange rate determined by MasterCard on the day the transaction is processed.
This Card is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.
Terms and conditions for the Globe Cash Passport
Please note the following:
- Terms and conditions apply.
- This card is issued by R. Raphael & Sons plc, pursuant to a license by MasterCard International. MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.
- Some ATM operators may charge a withdrawal fee or set their own withdrawal limits. A standard Globe usage fee of 2.49% on ATM transactions will apply.
- *Merchant transactions and ATM withdrawals in a currency other than British Pounds will be exchanged to the requisite currency at an exchange rate determined by MasterCard on the day the transaction is processed.
- **Click here to see our Savings Comparison Table.
Cash Passport™ is issued by R. Raphael & Sons plc, pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. R. Raphael & Sons plc is a UK bank authorised by the UK Prudential Regulation Authority and regulated by the UK Financial Conduct Authority and the UK Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London, W1D 7ED, company registration number 1288938.