Please note: as of 3rd April 2017, we no longer sell new Globe Cash Passports, but you can still top up your existing card or manage your account here.
Have you heard about our new prepaid card? We've now launched our Travelex Money Card! Read more about all the great benefits and get yours now.
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Frequently asked questions
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How will the change of issuer from R. Raphael & Sons to Wirecard Card Solutions Limited affect me and my card?
The change of issuer will have no effect on how you use your card and you can continue to use it as normal until the expiry date on the card. You can find information about how Wirecard Card Solutions Limited handle your personal data at
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What are my choices if I am not happy with these changes?
If you are unhappy with these changes, you have the right to cancel your card agreement with no cash out fee by contacting Card Services using the following details:
Email: cardservices_prepaid@mastercard.com
Call Card Services on 0800 260 0355 (which is free phone when calling from the UK)
You need to do this before 12th March 2019, otherwise we will consider that you have accepted the changes.
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What happens after 12th March 2019?
You don’t need to do anything and we hope you will continue to enjoy using your card as normal.