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Your data, your say

Your data belongs to you, and we promise to treat it that way. You have the right to know what we use it for and why. And even though we love hearing from customers we’ll never contact you without your consent.

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Travelex Privacy Principles

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No hiding in the small print

We’re clear and upfront about how we manage your data in the app, on the website and in-store. We’re open and transparent about your privacy rights and show you how to exercise them.

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Privacy by design

Respecting your privacy rights is a primary objective when we develop new products and services. We place customers, and their privacy rights, at the centre of everything we do from design to delivery.

Highest standards

We hold ourselves accountable to the highest data protection standards, and regularly audit how we comply with them, to make sure we’re living up to those standards and our commitment to you.

  • Keeping your data safe

    We take data security seriously and are fully committed to keeping yours safe. Visit our security page to see how we keep prying eyes away from your data.
  • Choose how we get in touch

    If you change your mind about getting marketing information you can click the unsubscribe link in our emails or change your notification settings in the app. If we collect your data, we’ll tell you why in our privacy statement.

Find out more

If you’d like more detailed information about how we use your information and protect your data, or how you can customise your cookies settings, then click in the links below.