Travelex Supercard

Important information about Supercard MasterCard®

Regrettably, Supercard has closed

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Regrettably, Supercard has closed.

At Travelex we strive to develop innovative products that provide our customers with great value and exceptional service. Unfortunately, the costs of running Supercard and delivering the standards of service we expect have been much higher than anticipated. As a result, we have made the difficult decision to withdraw Supercard from the UK market.

If you are an existing Supercard customer, you’ll still be able to access the Supercard app after closure until Tuesday 24th October 2017, so that you can continue to review past transactions.

We are no longer accepting new registrations. Unfortunately, if you are waiting for your Supercard application to be processed, we apologise but we will not be sending out any new cards.


If you have any questions or would like any further information, please contact us on +44 (0) 20 3364 5155 or view our FAQs.

Getting your Supercard is easy

Quickly register through the app and your Supercard will be on its way to you. No credit checks or lengthy acceptance process.

Set up your Supercard once and use it for all your trips, whether for business or pleasure – you’ll never have to tell your bank you’re heading overseas ever again.

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FAQs view all

Why has Supercard closed?

At Travelex we strive to develop innovative products that provide our customers with great value and exceptional service. Unfortunately, the costs of running Supercard and delivering the standards of service we expect have been much higher than anticipated. As a result, we have made the difficult decision to withdraw Supercard from the UK market.

Can I speak with with your Customer Services team?

If you have any queries or would like to talk to us directly, you can contact us on: +44 (0) 20 3364 5155.

Can I still use my card after Monday 24th July 2017?

No, you won't be able to use your Supercard after 00:01 BST on Monday 24th July 2017. However, if you still prefer plastic to cash on your trips abroad, why not try our Travelex Money Card instead?

Do I need to destroy my card?

Yes, you’ll need to destroy your card. Here are some quick tips on how best to do this: 1. De-magnetise the magnetic strip by running a fridge magnet along it. 2. Cut up the electronic chip. 3. Cut the card up across the numbers & name so that they're less decipherable.

How long will I be able to access the Supercard app?

After closure, you'll be able to access your transaction history until Tuesday 24th October 2017 via the app. After that time you can access your transaction data by calling our customer service team on +44 (0) 20 3364 5155.

Will I need to delete the app?

If you no longer need to use Supercard or view your transaction history, you can delete the app. If you’re an existing Supercard customer, you'll still be able to access the app until Tuesday 24th October 2017, so that you can continue to review past transactions. If you’ve previously deleted the app, you’ll be able to download it again until this date.

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Need more information?

If you have any questions about Supercard or how it works, we’d love to hear from you:

Interested? Get your Supercard today!
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