Single Currency Cash Passport

For Travelex Money Card FAQs please click here. 

For Multi Currency Cash Passport FAQs please click here. 

For Globe Cash Passport FAQs please click here. 

For Single Currency Cash Passport FAQs please click here. 

Simply click here any we'll take you to My Account where you can register your card.

If you have ordered a Travelex Multi-currency Cash Passport for home delivery, please call the Card Services activation line on 0800 260 0355 to activate your card.

If you purchased/collected your Travelex Multi-currency Cash Passport card in one of our Travelex stores, then it is activated at the time of collection.

You can reload your Cash Passport using a number of services.

1. Reload online on Travelex.co.uk 
2. Return to any Travelex store in the UK and reload in-store
3. Call Card Services on 0800 260 0355 (which is free phone) when calling from the UK
4. Transfer money via bank transfer with internet or telephone banking. For more details please select below:
   • Single / Globe
   • Multi-currency

Please check for any fees or charges associated with reloading your card:

• Single
• Globe
• Multi-currency

^{Please note:}

^{A 2% commission will be charged for reloading your GBP on to your Multi-currency Cash Passport or single currency GBP Cash Passport online, by telephone or via internet/telephone banking. Commissions for reloading your Cash Passport in branch may vary per selling location.}

^{The Travelex Globe Cash Passport is NOT subject to a 2% reload commission charge.}

If you have a general Travelex Multi-currency Cash Passport query, or want to pass on any comments about using your card, please get in touch using the following contact details:

1. Email - cardservices@accessprepaidww.com 
   
2. Call Card Services on 0800 260 0355 (which is free phone) when calling from the UK or for a list of Freephone numbers to call from overseas if you have a Multi-currency Card please click here or if you have a Globe or Single Currency Card please click here.

The change of issuer will have no effect on how you use your card and you can continue to use it as normal until the expiry date on the card. You can find information about how Wirecard Card Solutions Limited handle your personal data at

https://www.wirecard-cardsolutions.co.uk/privacy-policy/  

If you are unhappy with these changes, you have the right to cancel your card agreement with no cash out fee by contacting Card Services using the following details:

Email: cardservices_prepaid@mastercard.com

Call Card Services on 0800 260 0355 (which is free phone when calling from the UK)

You need to do this before 12^th March 2019, otherwise we will consider that you have accepted the changes.

You don’t need to do anything and we hope you will continue to enjoy using your card as normal.