Happy Hour Terms and Conditions

A "Countdown Offer" is any Travelex online promotion which is available for a short period of time, these could last from an hour to a day (for example, a Euro rate promotion which lasts for 1 hour, or a US Dollars rate promotion which lasts for 24 hours) (also known as a "Currency Happy Hour") whereby the offer is "counted down" by use of a timer (the "Timer") on the Website.

From time to time, Travelex may offer you Countdown Offers on the Website, subject to the following terms and conditions:

  1. A Countdown Offer only applies to online orders on the Website for the duration specified on the Timer. Please note that due to the amount of time it takes for rates to be uploaded onto the Website, the Countdown Offer may be available on the Website up to 10 minutes before the Timer is due to start and 5 minutes after the Timer has run out. This is to ensure that the Countdown Offer is available for the full duration of the promotion.
  2. A Countdown Offer may apply to more than one currency rate at any one time, subject to the time limits imposed by the Timer.
  3. In order to qualify for the Countdown Offer rate all you need to do is enter the amount of the particular currency which is subject to the Countdown Offer in the ordering screen – the promotional rate will automatically apply to your order should you complete your order by clicking "Buy My Currency Now" within the time limits indicated by the Timer.
  4. If you have not clicked on "Buy My Currency Now" before the Timer runs out, you will receive the following message: "A rate change has occurred, please check your order summary as it may have changed". Should you wish to proceed with your order you will be charged the new rate and not the promotional rate under the Countdown Offer.

The “Countdown Offer” rates are preferential rates compared to the standard rate of the day on Travelex.co.uk. Due to constant market and currency fluctuations, the rates during the Happy Hour cannot be compared to another day’s rates.