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Multi-currency Cash Passport

Smart and secure – the prepaid currency card for the savvy traveller.

The prepaid currency card that makes spending your travel money more simple

Manage your holiday money simply and securely with the Travelex Multi-currency Cash Passport.

Lock in your rate each time you load or reload your card or move money between currencies and take control of your money when you’re abroad.

This smart prepaid currency card can be loaded with your choice of 10 available currencies, including euros and US dollars, and can be used just like a debit or credit card wherever you see the MasterCard®Acceptance Mark.  

Your Travelex Multi-currency Cash Passport can be loaded with any of the following 10 currencies:

Euros (EUR) Swiss francs (CHF) – New!
US dollars (USD) New Zealand dollars (NZD)
Australian dollars (AUD) Canadian dollars (CAD)
Turkish lira (TRY)– New! South African rand (ZAR)
United Arab Emirates dirham (AED) – New! British pounds  (GBP) – (NOTE: not available to buy on Travelex.co.uk)

How does the Travelex Multi-currency Cash Passport work?

Your Travelex Multi-currency Cash Passport is easy to use and helps you to stay on top of your travel money budget when you’re away.

1. Your exchange rate(s) will be locked in, each time you load or reload your card or move money between currencies.

2. Once loaded, use it as you do your chip and PIN debit or credit card; to withdraw money from cash machines or to shop  anywhere you see the MasterCard Acceptance Mark.

3. You can view Card balance, reload, move money between currencies and check your transactions online once you’ve registered your Card in ‘My Account’, so you can keep a track on your travel money budget.

4. Need more currency on your card? Simply reload online or at any Travelex store  For alternative reload options such as e-banking and phone reloads click here for details.

Don’t forget, you can use your card for your next trip – load it online now with the currency you need for your next trip and spend when you’re there.

 

For more information about how the Travelex Multi-currency Cash Passport works, click here  

Buy yours today

Benefits of the Multi-currency Cash Passport

Safe & secure

Chip and pin protected and not linked to your bank account

24/7 Global Assistance

Fee free replacement funds up to the available balance on the card if lost or stolen ready to be collected in 24 hours. (Subject to availability)

Convenient

Accepted at millions of locations around the world wherever the MasterCard® Acceptance Mark is displayed

Free ATM withdrawals

From millions of ATM machines wherever the Mastercard® Acceptance Mark is displayed.*

Travellers Like You Love Using Cash Passport


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"Really good idea, like the Cash Passport service and a very good rate. The card is easily setup and the app is very user friendly. No hesitation in using again, particularly the different currencies on the one card."

Travelex.co.uk customer

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"Ordered my cash passport online, collected the next day from the local branch. No issues with using the card abroad in Germany when withdrawing cash."

Travelex.co.uk customer

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"I found the purchase of Euro's a breeze, I now have my Travelex Cash Passport loaded and I'm ready for my holiday in Italy."

Travelex.co.uk customer

Travelex is rated 4.5 stars by Trustpilot based on over 16,950 reviews

How to get your Travelex Multi-currency Cash Passport?

Getting your Travelex Multi-currency Cash Passport is really simple. Order your Card online and we will send it to you in the post or you can collect it from one of our stores across the UK.

Want to talk to someone? Pop into one of our stores and we would love to talk to you about the Travelex Multi-currency Cash Passport  to help you find out if it’s the perfect travel money solution for you. 

What you need to do when you’ve got your Travelex Multi-currency Cash Passport?

You'll need to register your Card after which you can then access My Account to view your Card balance(s), move money between Currencies and check your transactions.

Frequently asked questions

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  • Can I purchase a card for someone under the age of 18?

    Unfortunately not. It is also not possible to receive secondary cards so you are unable to allow another person to carry another card linking to the same account.

  • When will I receive my Cash Passport PIN number?

    Your PIN number is given to you along with the card when collecting your order. If you have selected home delivery, the PIN will be sent with your inactive Cash Passport card and normally arrives within 3 to 5 business days.

  • How do I register for “My Account”?

    Simply click here any we'll take you to My Account where you can register your card.

  • How do I activate my card?

    If you have ordered a Travelex Multi-currency Cash Passport for home delivery, please call the Card Services activation line on 0800 260 0355 to activate your card.

    If you purchased/collected your Travelex Multi-currency Cash Passport card in one of our Travelex stores, then it is activated at the time of collection.

  • How do I Reload my card?

    You can reload your Cash Passport using a number of services.

    1. Reload online on Travelex.co.uk 
    2. Return to any Travelex store in the UK and reload in-store
    3. Call Card Services on 0800 260 0355 (which is free phone) when calling from the UK
    4. Transfer money via bank transfer with internet or telephone banking. For more details please select below:

    Please check for any fees or charges associated with reloading your card:

    Please note:

    A 2% commission will be charged for reloading your GBP on to your Multi-currency Cash Passport or single currency GBP Cash Passport online, by telephone or via internet/telephone banking. Commissions for reloading your Cash Passport in branch may vary per selling location.

    The Travelex Globe Cash Passport is NOT subject to a 2% reload commission charge.

  • How long will it take for funds to appear on my card after I have reloaded?

     Telephone  Instant
     Online  Instant
     Bank transfer  Up to 5 working days
     At a Travelex store  Instant
  • How can I contact card services?

    If you have a general Travelex Multi-currency Cash Passport query, or want to pass on any comments about using your card, please get in touch using the following contact details:

    1. Email - cardservices@accessprepaidww.com 
    2. Call Card Services on 0800 260 0355 (which is free phone) when calling from the UK or for a list of Freephone numbers to call from overseas if you have a Multi-currency Card please click here or if you have a Globe or Single Currency Card please click here.
  • Are there any countries or geographical regions the Travelex Multi-currency Cash Passport won’t work in?

    Yes, it is currently not possible to use your Travelex Multi-currency Cash Passport in a few countries and geographical regions.

    If you attempt to withdraw cash from a cash machine or use your Card at merchants in any of these countries or geographical regions, your request will be declined.

    The countries and geographical regions currently affected are:

    Iran, North Korea, Sudan, Syria, and Crimea.

The fees and charges are shown below so you can manage your budget throughout your trip

 

Card Purchase FREE
Load fee and Top-up fee (also known as Reload fee) When loading/reloading foreign Currency, exchange rates will apply. These rates may include a margin/service fee1
Paying in shops, restaurants, hotels and online (some merchants may charge a fee)2 FREE
Using a cash machine/ATM abroad (some cash machine operators charge a fee)2 FREE
Domestic (UK) ATM Fee 

GB£1.50 EU€1.75 US$2.30 

AU$2.30 CA$2.40 NZ$3.00 ZAR20 

TRY5.40 CHF2.2 AED8

Withdrawing cash over the counter in a bank

GB£4.00 EU€4.70 US$6.20 

AU$6.00 CA$6.40 NZ$8.00 ZAR50

TRY14.50 CHF6 AED25

Additional Card FREE
Cashing out at a participating Travelex store Check with the store at the time of cash out to see if a fee will be applied
Cashing out over the telephone(except in an emergency) GB£6.00 
Shortfall fee (if the aggregated Currency balances or any Currency balance drop below zero)

GB£10 EU€15 US$15 

AU$20 CA$20 NZ$25 ZAR140

TRY22 CHF15 AED62

Replacement Card FREE
Transferring money from one Currency to another Subject to an exchange rate determined by us and communicated to you at the time of the transfer
Not using your Card for a long time? If you don’t use your Card for 12 months an inactivity fee will be taken off your balance each month+ GB£2.00
Foreign exchange fee2 5.75%

 

  1. When loading/reloading to your GB£ Currency wallet, a charge of 2% of the (re)load value applies. A GB£3 minimum charge may apply – please check with the store.

  2. If the currency of your transaction does not match any of the Currencies on your Card, or there are insufficient funds on your Card in a Currency to cover the whole transaction, the (remainder of the) transaction amount will be exchanged to another Currency (-ies) on the Card in the order of priority, at an exchange rate determined by MasterCard® on the day the transaction is processed, increased by 5.75% (the foreign exchange fee).

  3. If the Currency of your transaction matches one of the Currencies on the Card and there are sufficient funds in that Currency to cover the whole transaction, the ATM fee for that Currency will be applied. If the Currency of your transaction does not match one of the Currencies on the Card or there are insufficient funds in the relevant Currency to cover the whole transaction, then the GBP ATM fee will be applied and will be converted into the last Currency being used to fund the transaction at a foreign exchange rate determined by MasterCard on the day the transaction is processed increased by 5.75% (the foreign exchange fee).

  4. The amount that can be loaded/reloaded will vary depending on which channel you choose, i.e. online, in store, telephone or internet banking. Check www.cashpassport.com/travelex for more information.

     + If, following the debit of any monthly inactivity fee, the Card Fund balance is less than the fee, we will waive the difference.

These fees and limits can change. You can find out more in your terms and conditions. We keep the latest version online at www.cashpassport.com/travelex
Multi-currency Cash Passport is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International Inc. MasterCard is a registered trademark of MasterCard International Incorporated.

R. Raphael & Sons plc is a UK bank authorised by the Prudential Regulatory Authority and regulated by the Financial Conduct Authority and the Prudential Regulatory Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19/21 Shaftesbury Ave, London, W1D 7ED, company registration number 01288938. 

Make sure you read and understand all of the terms and conditions for the Multi-currency Cash Passport before you buy your card

Terms and conditions

Maximum total balance at any one time (including all Currencies)4 GB£5,000
Maximum load and reload over 12 months(the most you can load onto all prepaid cards issued to you by us during any 12 month period, including all Currencies) GB£30,000
Minimum load and reload GB£50
Withdrawing cash from cash machines(some operators may set their own limits) GB£500 per 24 hours
Withdrawing cash over the counter in a bank GB£150
Spending money in shops, restaurants etc. (some merchants may set their own limits) GB£3,000 per 24 hours
Maximum number of Additional Cards 1
Card lifetime See Card for expiry date                                               
Maximum number of attempts when entering your PIN 3 in each 24 hour period
Maximum number of active accounts at any one time 1

 

Online reload limits (across all Currencies on the Card)

In one day GB £2,000
Within 7 days GB £4,000
Within 60 days GB £6,000

 

For example, if you reload GB£2,000 onto your Card in one day, you may then only load a further GB£2,000 within 7 days. Please note: the online reload limits listed above are subject to the total Card Fund balance already on your Card. Your total Card Fund balance at any one time (including all Currencies) may not exceed GB£5,000.

 

4 The amount that can be loaded/reloaded will vary depending on which channel you choose, i.e. online, in store, telephone or internet banking. Click here for more information.

These fees and limits can change. You can find out more in your terms and conditions.

Multi-currency Cash Passport is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

* Please note that some cash machine providers set their own fees and limits

Multi-currency Cash Passport™ is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International Inc. MasterCard® and the MasterCard brand mark are registered trademark of MasterCard International Incorporated.

R. Raphael & Sons plc is a UK bank authorised by the Prudential Regulatory Authority and regulated by the Financial Conduct Authority and the Prudential Regulatory Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21Shaftesbury Ave, London, W1D 7ED, company registration number 01288938.