Our Prepaid Currency Card
- Top up your card with your choice of 10 available currencies: British pounds, US dollars, euros, Australian dollars, New Zealand dollars, Canadian dollars, South African rand, Turkish lira, Swiss franc and UAE dirham
- Lock-in your exchange rates
- Use your card at across millions of locations, wherever you see the Mastercard logo
Why Travelex Money Card?
Free WiFi Worldwide
Enjoy an on-the-go internet connection without the roaming fees**
If your card is lost, stolen or damaged, we offer 24/7 global assistance to replace it or provide you with emergency cash
Free Cash Access
With no ATM charges overseas, you can withdraw cash whenever you need it at no extra cost*
Travelex does not charge ATM fees but some operators may do so, check before you withdraw cash
Receive exclusive discounts and offers with our platinum card benefits
Safe & Secure
Travel abroad more safely without needing to carry all your cash
How it Works
Get a Card
Order your Travelex Money Card online, over the phone or in store. You can choose between store pick up or have it delivered to your homeBuy Now
If you buy or collect in store, it'll be activated automatically, you'll also get your PIN. If you order your card for home delivery, just activate it by calling card services
Register your card online to manage your account with easeRegister
Spend with your card at millions of locations worldwide, wherever you see the Mastercard logo
Get The Most From Your Card
Accepted at millions of locations worldwide, wherever you see the Mastercard logo
- Paying for meals at restaurants
- Spending in shops and online
- Paying for drinks
- ATM withdrawals
- Travelling to multiple countries
- Paying for trips out
Things to watch out for
It's important to remember that there are a few things that your card is not built for. Since the Travelex Money Card is a prepaid card, we recommend that you don't use it for reserving a rental car or hotel room, on a cruise, or at an automated fuel pump. For more information, see our fees and limits.
Help & FAQs
Terms and conditions for the Travelex Money Card can be found here.
To contact us about Travelex Money Card, click here for details.
What are the fees and limits?
Card fee FREE Additional card fee GBP£5 Loading money Free for FX loads, 2% for GBP loads. Using your card: UK Free Using your card: international FREE Replacement card FREE Inactivity fee GBP£2 per month (charged after a 12 month period of not using your card) Foreign exchange fee 5.75% (charged if using your Card for a transaction in a currency not on your Card or you don't have enough balance in the local currency and the rest is taken from another Currency)
You can check how our foreign exchange rates compare to the European Central Bank rates at www.travelprepaid.mastercard.com/rates
Please enter 5.75% as the foreign exchange fee
Currency transfer fee Foreign exchange rate applies, varies each day Shortfall fee GBP£10 Cash over the counter fee FREE ATM withdrawals: UK FREE ATM withdrawals: International FREE Cash out via Card Services (except in an emergency) GBP£6 Cash out at the purchase location Check with the purchase location
Minimum amount you can load or reload in branch GBP£50 Minimum amount you can load or reload online and on the Travelex Money app GBP£100 Maximum amount you can withdraw in 24 hours over the counter, i.e. at a bank GBP£150 Maximum amount you can withdraw from an ATM in 24 hours GBP£500 Maximum amount you can spend at merchants in 24 hours GBP£3,000 The most you can have on your card at any time GBP£5,000 Maximum amount you can load in total in a 12 month period GBP£30,000 Maximum number of active accounts you may hold at any one time 1 Card life See card for expiry date Maximum number of tries when entering your PIN 3 in each 24-hour period
What do I do if my card is lost, stolen or damaged?
If your card is damaged, lost, stolen or misused, please contact card services immediately - you can call 24 hours a day, 7 days a week. Contact details can be found here.
If you requested an additional backup card, you can continue accessing and spending your funds with no delay.
If you don't have a backup card, don't worry; a replacement card can be organised for you. Alternatively, we can arrange for emergency cash in the local currency (up to the value remaining on the card and subject to availability), anywhere in the world, normally within 20 minutes (in some remote locations this could take up to 24 hours).
Is the card contactless?
Travelex Money Card is Mastercard contactless enabled. Mastercard contactless is the faster way to pay for purchases of under GBP£30. No signature or PIN is required. Just tap your card against the reader and go. For more information, please click here.
Please note, transaction limits are subject to change and different transaction limits will apply in different countries.
What are the platinum benefits?
To find out all about the Platinum Benefits of the Travelex Money Card, click here.
What do I do if I am already an MCP customer?
On 3rd April 2017, Travelex changed the prepaid card offerings made available to customers.
Previously online we had 3 Cash Passport prepaid products you could buy, The Multi-currency Cash Passport Card, where you could load up to 10 currencies, the Globe Card in pounds and the single currency Cash Passport.
We've simplified our prepaid card offering from the three different cards previously available, by upgrading to the Travelex Money Card: a Platinum card with added features and benefits. Now you can choose to buy and load into the full 10 currencies available, including pounds.
Your Multi-currency/Single currency/Globe card is still valid for use until the date of expiry. You can still reload it here and use it until it expires.
If you choose to buy a Travelex Money Card and already have an existing Cash Passport card, you will need to transfer the balance on your Cash Passport card to your new Travelex Money Card within 30 days of the purchase of the Travelex Money Card.
However, if you don't wish to purchase the Travelex Money Card, you can still use your existing Cash Passport card. Please note, we are no longer selling new Cash Passports.
How will the change of issuer from Wirecard Card Solutions to Prepay Technologies affect me and my card?
Who is PPS?
Prepay Technologies Ltd (PPS) is a Mastercard Principal Member and a UK Financial Conduct Authority (FCA) authorised and regulated Electronic Money Institution, offering a range of payment services. PPS is authorised and regulated by the FCA for the issuance of e-money with firm reference number 900010.
What is a card issuer?
A card issuer is responsible for issuing a card and setting the terms and conditions associated with its usage.
What does it mean for me?
You do not need to do anything, this change will happen automatically. During the switch there will be no interruptions to your service and your card will continue to work as normal.
Will I be sent a new card?
No, your current card will continue to work until the expiry date on the front of your card. During the switch there will be no interruptions to your service and your card will continue to work as normal.
How will I know when the Issuer has changed?
The card issuer will change to PPS from Thursday 5th November 2020
Will this affect the terms and conditions of my program?
Aside from the change in contracting party, all other terms and conditions of your program continue to be honoured.
How do I check my balance?
For all information about your card program, including how to check your balance, please visit the website. The web address is written on the back of your card..
How do I cash out?
You can cash out via the usual channels. Please check the website for further details. Should you have any concerns with the issuer change, you can request any remaining balance(s) and close your account with no cash out fee until Thursday 31st December 2020.
Have a Travelex Cash Passport already?
Previous currency cards
If you're one of our existing Cash Passport customers, not to worry. You can still use your existing Cash Passport until the expiry date on the front of the card. However, the good news is that you can also order and start using your Travelex Money Card right away, even whilst your current Cash Passport is still valid. You can also transfer the balance on your existing Cash Passport to your new Travelex Money Card in the same currencies and at no extra cost by contacting Card Services.
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* Please be advised that although Travelex does not charge ATM fees, some operators may charge their own fee or set their own limits. We advise to check with the ATM before using.
** Wifi is provided by Boingo hotspots. Wifi access is limited to three months from registration and an additional three months each time you reload your card with £100 or more.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Travelex Money Card is issued by Wirecard Card Solutions Ltd ("WDCS") pursuant to license by Mastercard International Inc. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051).