Getting started

You can purchase a Travelex Money Card from any Travelex store, or online for home delivery or for collection from a Travelex store in the UK.

Anyone over the age of 18 can apply for a Travelex Money Card; all you need is valid government issued photo ID.

You should only hold one card in your name at any one time.

We’ve replaced the prepaid card that we sell in this country with the enhanced and renamed Travelex Money Card.

f you choose to buy a Travelex Money Card and already have an existing Cash Passport, you will need to transfer the balance on your Cash Passport to the Travelex Money Card within 30 days of the purchase of the Travelex Money Card.

You can also purchase an additional Travelex Money card, which you should only use if your primary card is damaged, lost, misused or stolen. You should not share your cards with anyone else.

If your card is ordered for home delivery, your name will be embossed on the card. For store collection orders and purchases, your name won’t be on your card.

If you’re a non-resident, you won’t be able to purchase a card online. However, you’ll be able to purchase a Travelex Money Card from a Travelex store in the UK if you have valid government issued photo identification with you. Please note, however, that topping up your card will be restricted for non-UK residents and top-ups will only be possible in Travelex UK stores.

You cannot purchase and use a Travelex Money Card if your home address is in one of the following countries or geographical regions: Afghanistan, Belarus, Central African Republic, Crimea, Donetsk, Guinea, Guinea-Bissau, Haiti, Iran (Islamic Republic of), Iraq, Korea (the Democratic People's Republic of), Libya, Luhansk, Mali, Myanmar, Nicaragua, Russian Federation (the), Somalia, South Sudan, Sudan, Syrian Arab Republic (the), Venezuela (Bolivarian Republic of), Yemen & Zimbabwe.

Unfortunately not, you must be 18 years of age or older.

You can request an additional card when you purchase your Travelex Money Card. Please see the fees and limits section to find out how much this additional card fee is.

You should keep your main card with you to use and spend on your travels. If you decided to purchase an additional card for peace of mind, please keep it safe. If your main card becomes compromised, damaged, lost or stolen, you can call Card Services to cancel your main card and start using your additional card right away, meaning you can still access your funds.

If you have an existing Cash Passport, please refer to the FAQ: What happens if I have a Cash Passport?

Yes, contact Card Services and advise that you would like to transfer funds from your Cash Passport card to your Travelex Money Card. They will transfer the funds from one card to the other card, at no cost and put onto the same currencies. For example if you have US$1,560 on your Cash Passport card the Card Service team will balance transfer US$1,560 into your USD wallet on the Travelex Money Card.

Unfortunately it’s not possible to have secondary cardholders on your Travelex Money Card.