My account
Managing your Travelex Money Card account.
My Account is an online card services tool, where (once you register your Travelex Money Card) you can check your balance, obtain a PIN reminder, move money from one currency to another, review your transaction history and balances.
To register for My Account, simply go to the 'My Account' link, select New Registration and follow the instructions on the screen to register your card. You can find contact numbers here.
Click on the link for My Account here, select New Registration and simply follow the instructions on the screen.
If you have any issues please call Card Services 24 hours a day, seven days a week. You can contact Card Service here.
If you’re having difficulty registering your card, please contact Card Services 24 hours a day, seven days a week. You can contact Card Services here. Your Travelex Money Card will be active and ready to use as soon as you purchase it, regardless of whether you’ve registered for'My Account' or not.
If you purchase your Travelex Money Card in one of our Travelex stores, then it’s activated at the time of collection.
If you order a Travelex Money Card for home delivery, please call the Card Services activation line on 0800 260 0355 or +44 203 284 8395 (from abroad) to activate your card.
Account aggregation is the ability to view your balances and transactions on selected account types held with other participating financial institutions in one place, so you can get an overall view of your accounts and available funds.
How can I make use of these facilities?
Check that your third party financial institution allows you to add your Travelex Money Card to your preferred account and follow the instructions to add an account. You can usually check this in your banking app. Where this is possible, ensure you have registered your Travelex Money Card with ‘My Account’.
You can revoke the authorisation given to a third party for account access by contacting your third party financial institution. This is usually available within your banking app.
It is important to emphasise that you must not share your login ID and password with anyone. This important security condition is part of your card agreement.